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| Customization: | Available |
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| Industrial Use: | Food, Pharmaceutical, Apparel, Agriculture |
| Transparency: | Transparent |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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I. Company Basics
Q1: Are you a factory or a trading company? What is your minimum order quantity (MOQ)? A: We are a 23-year-experienced OEM factory (located in Yuhang District,Hangzhou), specializing in custom plastic packaging. Our MOQ starts as low as 20,000 units (e.g., supermarket carry bags), ideal for e-commerce trial orders, promotional items, and small-batch procurement.
Q2:What are your production capabilities and certifications?
A: Our facility spans 2,500 square meter with 30-50 skilled workers, handling 5-8 medium/small orders daily. We hold 12 material optimization patents and international certifications (e.g.,
ROSE). Raw materials are sourced from Sino pec/ExxonMobil with COA certificates, and our food-grade PE bags comply with FDA standards.
II. Products & Services
Q3:What customized packaging solutions do you offer? A: We specialize in:
Multi-material PE bags: LDPE/HDPE/LLDPE, with options for food-grade, ESD (anti-static), and printable designs.
Cushioning packaging: Anti-shock bubble
films/bags, including ESD versions for electronics.
Industrial tapes: High-strength sealing tapes and custom-printed solutions.
Free design optimization support (e.g., logo placement, thickness adjustments).
Q4: Do you accept OEM/ODM orders? How fast can design modifications be processed? A: Yes! We encourage clients to submit design drafts or samples. Our engineers provide feasibility feedback within 48 hours. With CEO-supervised production lines, we support urgent mid-process modifications (e.g., delivered a 50,000-unit promotional bag order for a US client within 48 hours).
III. Quality & Lead Time
Q5: How do you ensure product quality? What if defects occur? A: Three-tier quality assurance:
Class 10,000 cleanroom with humidity-controlled raw material storage.
Defect rate of 0.02% (far below China's national standard).
100% replacement policy-no returns needed; we reship immediately for verified defects.
Q6: What is your standard production lead time? Can you expedite orders?
A: Standard lead time: 7-15 days (varies by complexity). Expedited service available in as little as 48 hours (subject to slot availability). In 2024, all 200+ orders were delivered on time, including a 30,000-unit ESD bubble bag order to Germany completed in 12 days.
IV. Logistics & Cost
Q7: What are your logistics advantages? How do you connect to ports? A: Strategic location:
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